Reference

Privacy Policy For Your koreo138 Account

Our Privacy Policy explains how we collect, use, protect and retain the details connected with your koreo138 account.

Account data explainedWallet records coveredPhone access clarifiedPolicy requests supported
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koreo138 Privacy Policy For Your koreo138 Account
REQUEST A HAND

Get Privacy Help Beside Account Access

A clear contact path matters when you need to ask what we hold about you or why a payment record is connected with your account. Start from the account help route and include the phone number linked to your koreo138 profile, the relevant payment rail and the date of the request. We use those details to locate the correct record without asking you to send a full wallet password or security code.

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Account access

If you cannot reach the account area, tell us the phone verification stage you completed and the device path you used. We can use that context to identify an access issue while keeping your password, one-time code and wallet PIN out of the request.

Payment record

For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account question, provide the transaction reference and approximate date rather than your full wallet credentials. Our support route can then compare the payment record with the account details held for koreo138.

Privacy request

To ask for access, correction or deletion of eligible details, describe the request plainly and use the phone number on your account. We may ask for an account check before replying, so a different person cannot request changes to your profile.

DATA HANDLING

Six Ways We Manage Your Policy

The Privacy Policy is useful when you want to understand the practical handling behind an account session, a wallet status or a receipt check.

Account details

We collect details needed to create and maintain your account, including contact details and the phone verification result. The account path helps us distinguish your profile from another person using the same device, especially when you return to the lobby after a signed-out session.

Payment matching

When you use DANA, OVO, GoPay or QRIS, payment references and status details can be associated with your account so we can identify the correct receipt. Bank transfer and virtual account records follow the same matching purpose rather than being used as a general profile label.

Cookies and devices

Cookies and related device signals help keep a browser session working, remember necessary settings and detect unusual account activity. They may behave differently on a mobile browser and desktop browser, so clearing cookies can require you to complete account access steps again.

Account protection

Phone verification is used before account access, and we may examine session or device details when an access attempt looks unusual. Never include a password, wallet PIN or one-time code in a privacy request; those secrets are not needed to ask about your stored data.

Retention periods

We retain account, payment and support records only for as long as needed for the purposes described in this Privacy Policy, including account administration, payment reconciliation, security checks and legal duties. The period can differ by record type and depends on local law.

Changes and contact

You can ask us to access, correct or remove eligible personal details through the support path. Include your account phone number, request type and useful payment reference. We may verify ownership first, then explain the result or any legal reason a record must remain.

Privacy Policy Answers For Your Search

These Privacy Policy answers focus on the questions you may have before opening or returning to a koreo138 account from Indonesia. We keep each answer tied to a real account step, device action, payment record or request route so you can decide what to do next. If your circumstances involve a legal restriction, access depends on local law.

The Privacy Policy covers account details, phone verification, device and cookie signals, payment references, support messages, security checks and retention. It explains why we use each category and how you can ask for access, correction or removal of eligible details where local law permits.

Yes. Our Privacy Policy covers references and status details created when you use DANA or QRIS, as well as OVO, GoPay, bank transfer and virtual account records. We use them to match a receipt, check payment status and respond to account questions without requesting your wallet PIN.

Phone verification helps connect the account to the contact detail you provided before access is allowed. It also supports account protection when a session or device looks unusual. We do not need your one-time code or wallet password inside a Privacy Policy request.

Cookies can keep necessary session settings and support account security. If you clear them on your mobile browser or desktop browser, you may need to complete the account access steps again. The Privacy Policy explains this device handling and the purposes for which those signals are used.

You can ask for access to eligible account data through our support route. State the phone number linked to your profile, the request you want handled and any useful payment reference. We may verify account ownership first, then respond according to the Privacy Policy and local law.

You may request correction or removal of eligible details through the same support path. Payment, security or legal records may need to remain for a stated period, so we will explain the result rather than silently changing a receipt history. Access and eligibility depend on local law.

Retention depends on the record and its purpose. We may keep account, DANA, QRIS, bank transfer, virtual account and support records for account administration, reconciliation, security or legal duties. The Privacy Policy describes this approach, and the applicable period depends on local law.

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